Johnny W Iia

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Verified Buyer
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Clippers

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Andis - Clippers

I bought a combo set of clippers from Sally's. I tried them one time and they made a grinding noise, and they scared my customer.

I don't really understand why this happened, but Sally's doesn't accept returns and your customer service number just keeps saying they're closed, which is very frustrating. The clippers are for my business and I'm losing money.

Please reach out to me as soon as possible. My email is jw1206****@***.com or my cell is 315-600-****.

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Loss:
$150

Preferred solution: Full refund

MANUEL K Qtv

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Verified Reviewer
| map-marker Phoenix, Arizona

Im attempting to seek this companies consideration

PLEASE READ THIS ENTIRELY. I AM A INDIVIDUAL WHOS PRAYING FOR THIS COMPANIES ASSITANCE.

im manuel kirkwood. I AM INVOLVED IN THE PHOENIX RESCUE MISSION PROGRAM IN PHOENIX AZ. I WAS HOMELESS FOR OVER 4 YEARS. I WAS TOLD ABOUT THIS PROGRAM THROUGH SOME RESOURCES THAT IS PROVIDED BY A PLACE CALLED CBI.

I HAD FAIL ON SERIOUS HARD TIMES AND WAS UNABLE TO CORRECT MY STEPS AND GET BACK TO A PLACE OF STABILITY. WHEN I FOUND THIS PLACE THEY HELPED ME IN SEVERAL AREAS THAT HAS CREATED A BETTER UNDERSTANDING AS TO HOW TO GO ABOUT STANDING ON MY OWN TWO FEET AGAIN , SEEKING EMPLOYMENT AND SUSTAINING A JOB. IM WRITING YOUR COMPANY SEEKING CONSIDERATION FOR THE POSSIBILITY OF A DONATION OF SOME GROOMING PRODUCTS THAT CAN ASSIST IN THE PROCESS OF ME GETTING MY LIFE TOGETHER AND BECOMING A PRODUCTIVE PERSON IN OUR COMMUNITY. I DONT HAVE THE FUNDS TO PURCHASE ANY OF YOUR PRODUCTS BUT AM SPENDING TIME REACHING OUT TO DIFFERENT CLIPPER COMPANIES THAT CAN POSSIBLY AFFORD TO HELP ME IN MY QUEST TO BE PRESENTABLE AND ENCOURAGED IN MY WILLINGNESS TO BECOME SUCCESSFUL AND BETTER FOR MY COMMUNITY.

I KNOW THE LIKELYHOOD THAT THIS REACHES THE EYES THAT DECIDE AS TO HOW TO RESPOND TO THIS EMAIL IS HIGHLY UNLIKELY BUT I AM A MAN OF GOD AND WANTED TO ASSERT MY SELF AND APPROACH TO WHOM THIS MAY CONCERN IN HOPES THAT THIS PLEA FOR ASSISTANCE REACHES THE POWERS THAT BE. PLEASE CONSIDER MY PLEA AND IF POSSIBLE RESPOND TO ME AT jay23nextup@***.com at your earliest. my current address is 1801 S. 35TH AVE PHOENIX AZ 85009.

IN CLOSING YOU GUYS ARE THE BEST AT WHAT YOU OFFER AND I REALLY LOVE YOUR PRODUCTS. WHATEVER THE CASE MY RESPECTS TO YOUR COMPANY AND THE WILL TO READ MY EMAIL. HOPE TO HEAR FROM YOU GUYS SOON.

THANK YOUKINDLY. MANUEL KIRKWOOD.

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Jannell Iwi
map-marker Columbus, Ohio

Need to talk with customer service

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Nothing bad! Need to tt cs on specifics. Once again, why does this have to be sooooo longggggv winded!!!

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User's recommendation: Absolutelyyyyyyyyyyyyyyhhhhhh. Geez why soooo many letters neededdddd

Jannell Iwi
map-marker Columbus, Ohio

Need to talk with customer service

Was transferred to a customer pissed .com ??? I just need to speak with a knowledgeable representative there. Im NOT PISSED

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User's recommendation: They have been good in the past but got sidelined to this site. Don’t trust it

Zoe C Uzd

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Verified Reviewer
| map-marker Beckenham, England

Clippers not starting

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Andis - Clippers not starting
Andis - Clippers not starting - Image 2

Ive had these clippers for a year, however have only used them a handful of times due to them being my spares, however, randomly in the middle of grooming a dog, they stopped working. This isnt the first issue Ive had too, I had one battery that wouldnt charge at all when I first received them, and another battery that almost set fire to my bag. Never buying their clippers again

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Loss:
$450

Preferred solution: Let the company propose a solution

Robert S Uah

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Verified Reviewer
| map-marker Dallas, Texas

Cause this product is no

Andis - Cause this product is no

I'm calling because I bought one of your new products a pair of clippers the combo sit in the seat was it was just not satisfying when I called customer service trying to get a refund or call to get it fixed they act like I was the blame when I was t

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Loss:
$86

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy the product because they do not stand behind their product

Anonymous

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Verified Buyer
| map-marker Louisville, Kentucky

I am a very unhappy and dissatisfied consumer, even after speaking to customer service…. O

Andis - I am a very unhappy and dissatisfied consumer, even after speaking to customer...
Andis - I am a very unhappy and dissatisfied consumer, even after speaking to... - Image 2

I bought a set of hair clippers for my boyfriend for CHRISTmas, spending nearly $100.after the first cut and trim I proceeded to cut and trim my boyfriends hair for the 2 nd time and the clippers were already DULL!!

I called ANDIS customer service so I could send back this horrible product in exchange for a different pair of ANDIS clippers that actually trim and cut hair as advertised.but to my grave disappointment the only thing that ANDIS will do is replace the pair that I DONT WANT!!!!s

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User's recommendation: Not to buy Adiasqq

Mavis R

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Verified Reviewer
| map-marker Witham, England

Poor qualith

I bought andis pulsezr11 in 2020 it is used twice a year for one sheep and now I am unable to charge the batteries , The base is showing green but when attached to clippers it is yellow going to red , I need to know what I have to buy to make clippers work again

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Preferred solution: Let the company propose a solution

Anonymous
map-marker Witham, England

Faulty equipment

I purchased pulsezr 2 from amazon in 2020 , The clipper is used twice a year on one sheep , Now I cannot charge the batteries, The pod light is green but when battery is attached to the clipper the light is yellow turning red therefore has not charged , I am not satisfied with this as the clipper has not had much use, I need to know what I now need to purchase so that my clipper works , This is not a cheap item and feel it should have a longer life Regards M Robinson

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Anonymous
map-marker Witham, England

Faulty goods

I purchased pulsezr2 from amazon In 2020 it is used twice a year on one sheep , I tried to recharge batteries for use of the clipper , The base showed green but when attached to clipper yellow light is showing which then turns red therefore it has not charged the batteries, I feel as this is not a cheap item it should have a longer life as it as not been overused, I need to know what I need to purchase to make my clipper work Regard M Robinson

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Anonymous
map-marker Witham, England

Update

Andis have emailed me and want me to send the clippers to them , They have no idea what the problem is ,

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Anonymous
map-marker Greenville, North Carolina

I was told I would be recovering a pair of GTX exo in place of the ones that was broken I haven’t received them

I have andis GTX exo that's not working they have a shortening that allows it to cut on and off and I also have a pair of Master Call Lizz that I drop in the often on switch broke off How can I go back in and fix or replaced

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Anonymous

Clippers stop working

I have 2 cordless andis slim pro stop dont charge dont come on and 1 Andis master cordless the charge light comes on clippers dont come on Ive only had these clippers 7 months

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Anonymous

Clipper battery trouble

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Spoke with Andis customer service. I have a $300 Andis Supra clipper and started noticing battery corrosion.

I was informed that they have a strict 12 month warranty. The battery corrosion is not my fault,it has been happening since I bought it,and had not noticed it until it began not charging. I have purchased thousands of dollars of Andis equipment,and if they do not replace it then I will support another company.

There are many options to choose from. I hope Andis doesnt lose a customer of a battery.

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Pros:
  • Supposed to be a great tool

User's recommendation: Choose carefully

Christy W Hlt

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Verified Reviewer

Terrible customer service and quality of product

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This seller is unreasonable/unprofessional. The curtain was returned in better condition that it was actually given to me.

It was wrapped in a BALL with multiple CREASES in a very SMALL bag to me and STUFFED in my mail box when I received it. It was VERY tacky and did not go with my decor and in my opinion, the quality of the image was VERY poor and looked cheap. I sent the package back in less than 3 days in NEW condition--NO STAINS, NO ODORS, NO TEARS, ETC. A strain of hair on the curtain that I hung in my room for less than 5 minutes does not NOT qualify AS DAMAGED.

I am a female and have hair a stain fell on the curtain---get over it. The box took on some air because of damage done by the carrier to the box---NOT the curtain (keep in mind this is mere CLOTH not anything fragile/breakable) , not me but the curtain again has NO STAINS, ORDORs, TEARS.

It also did not come to me in any additional plastic packaging and had a few *** in it when I received it be because I'm NOT PETTY and CHEAP and the curtain was fine--I made no complaint of it! The minute it was opened an hung--it was exposed to AIR, yet the seller claims it's no longer new because it was exposed to air--mosridiculous thing I've heard in in life.

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Loss:
$17298

Preferred solution: Full refund

Daequan Leq

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Verified Reviewer
| map-marker Houston, Texas

Clippers stopped working

I was grooming a dog one day, I turned off the clippers (pulse zr 2) and they would not turn back on, and I've only had this set of clippers for a couple of months

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About

Summary

Andis is a family held business which was founded in 1922. Andis is a USA based and headquartered in Sturtevant, WI. It has its representatives in the United Kingdom, Mexico, and Japan. The company is considered to be one of the leading manufacturers of handheld tools to trim, cut, curl, straighten and dry hair for people and animals. Andis also supplies the hotel industry with hang-up dryers, coffee makers and steam irons. The products of the company are purchased worldwide by professional stylists and barbers, small and large animal groomers, shearers, consumers, hotels, motels and resorts. Andis Company is known for world-class customer service, innovative products, and high-energy educational programs.

Andis reviews and complaints

Andis is ranked 465 out of 3675 in Appliances and Electronics category

Area Served

USA

Payment Methods

VISA

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